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Episode Summary
Marlee Kivens, a virtual consultant for Pampered Chef, shares her journey of becoming a successful consultant despite physical disabilities. She discovered the user-friendly and accessible nature of Pampered Chef products, which allowed her to gain independence in the kitchen. Marlee’s passion for helping people with disabilities and the elderly led her to become a virtual consultant, where she educates and demonstrates the use of Pampered Chef products through Facebook live demos and one-on-one interactions. She emphasizes the importance of building relationships and trust with customers and advises others to take action and not procrastinate in their business endeavors. Marlee’s resilience and work ethic have contributed to her success and she plans to continue growing her team and earning incentives with Pampered Chef. She emphasizes the importance of understanding the customer’s needs and lifestyle, rather than simply pushing products. By having authentic conversations and genuinely caring about the customer, Marlee has achieved incredible success. She also highlights the value of utilizing resources and having a supportive team. Marlee rejects the negative connotation of ‘hustle’ and instead focuses on strengthening her business and relationships. She encourages others to pursue their dreams and find passion in their work.
Key Takeaways
- Pampered Chef offers user-friendly and accessible kitchen products that can benefit people with disabilities and the elderly.
- Virtual sales and demonstrations can be effective in reaching a wider audience and providing education about the products.
- Building relationships and trust with customers is crucial for long-term success in sales.
- Taking action and not procrastinating is important in achieving business goals.
- Resilience, passion, and a strong work ethic are key factors in overcoming challenges and achieving success.
Chapters
00:00 Introduction and Background
03:07 Overview of Pampered Chef
05:31 Becoming a Virtual Consultant
08:21 Transition to Selling Pampered Chef
11:59 Lessons Learned in Virtual Sales
25:17 Engaging Consumers on Facebook
28:38 Favorite Pampered Chef Products
30:03 Overcoming Health Challenges
31:28 Living with Spina Bifida
33:44 Work Ethic and Family Business
35:34 Future Plans and Passion
37:23 Understanding the Customer’s Needs
41:40 Ensuring Customer Satisfaction
42:24 Utilizing Resources and Team Support
46:28 The Negative Connotation of ‘Hustle’
Guest Resources
Website – https://www.pamperedchef.com/pws/kivenskitchenkorner
Facebook – https://www.facebook.com/groups/MarleeKivens
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