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Episode Summary
In this episode, host Matt Eickman interviews Chris Knight, a former police officer turned car salesman. Chris shares his top three favorite stories from his 16 years as a police officer, including a bank robbery, a fight with a suspect, and a car crash. He also discusses the injuries that led to his career change and the misconceptions people have about police officers. Chris explains how his training as an officer helps him in his current role as a car salesman, particularly in reading people’s stress levels and effectively communicating with customers. He offers advice for calling 911 and emphasizes the importance of staying calm in emergency situations. The episode concludes with a discussion on the role of dispatchers and the time between calling 911 and police arrival. In this conversation, Chris Knight shares insights from his 16-year career in law enforcement and his current role in auto sales. He emphasizes the importance of building trust and verifying information in any situation. Chris also discusses his journey to finding purpose in law enforcement and the decision to pursue a career in the field. He provides an overview of the training process at the police academy and the continuous learning of new tools and technologies. Chris highlights the significance of metacognition in daily life and the value of listening to and understanding children. He concludes by encouraging individuals to embrace a different grind and seek out professionals who prioritize customer satisfaction.
Key Takeaways
- Passion and a strong work ethic are essential for success in business.
- Diversifying business ventures can lead to new opportunities and growth.
- Problem-solving and resilience are crucial in overcoming challenges.
- Transparency and individualized consultations build trust with customers.
- Creating systems and collaborating with others streamline processes.
- Quality and authenticity are important in the aesthetics industry.
- Accessibility and exceptional customer service are key to customer satisfaction.
Chapters
00:00 Introduction
01:13 Top Three Stories as a Police Officer
05:04 Being Called ‘Baby Cop’
06:03 Helping Others in Emergency Situations
07:30 Misconceptions about Police Officers
08:25 Transition to Car Sales
10:20 Reading People’s Stress Levels
13:43 Communication Skills
15:31 Advice for Calling 911
20:23 Handling Stressful Situations
22:45 The Time Between Calling 911 and Police Arrival
23:45 Building Trust and Verifying Information
27:06 Finding Purpose in Law Enforcement
29:01 Choosing a Career in Law Enforcement
30:26 Training at the Police Academy
31:53 Learning New Tools and Technologies
33:22 Testing and Evaluating Skills
36:08 Applying Metacognition in Daily Life
39:30 Listening to and Understanding Children
42:19 Reflecting on Reactions and Responses
45:16 Embracing a Different Grind
46:11 Closing Remarks
Guest Resources
Website – www.coonrapidschrysler.net
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