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Episode Summary
In this episode, Glennen Quyn, CEO of Cal-Pro Pest and Home Inspection, shares his entrepreneurial journey from bartending to running a successful home inspection and pest control business. He discusses the challenges he faced in the early days, the importance of customer service, and the strategies he employed to scale his business. Glennon emphasizes the significance of hiring the right people, expanding service offerings, and maintaining a strategic focus on growth. He also reflects on the meaning of hustle in business, highlighting the value of thought and strategy over mere hard work.
Key Takeaway
- Starting a business requires a commitment to learning and adapting.
- Customer service is crucial for business success.
- Hiring the right employees can accelerate growth.
- Expanding service offerings can create new opportunities.
- Strategic thinking is essential for managing multiple business verticals.
- Embracing challenges leads to valuable lessons in entrepreneurship.
- Networking and continuous learning are key to scaling a business.
- Focus on one thing at a time for better results.
- Understanding market needs can drive business expansion.
- Hustle is about strategy and thought, not just hard work.
Chapters:
00:00 Introduction to Glennen Quyn and His Journey
03:00 Starting the Business: Challenges and Learning
06:13 Scaling the Business: Hiring and Training Employees
09:04 Expanding Services: Adding Termite and Pest Control
11:53 Strategic Growth: Managing Multiple Business Verticals
15:03 Defining Hustle: Strategy Over Hard Work
Guest Resources:
Instagram – https://www.instagram.com/glennenquyn/
Facebook – https://www.facebook.com/glennen.quyn/
Linkedin – https://www.linkedin.com/in/glennenquyn/
Website – https://www.calpropestcontrol.com
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